As he sat in his small apartment and watched the two men on the grainy television, an idea began to form in his mind. If a relative no-name fighter could earn his way into the ring to face one of the most well-known boxers in the world… His mind raced with possibilities. Could he do […]
Serving customers is the sole job of your business. No service, no customers; no customers, no business. But what happens AFTER you make a sale? How do you keep customers coming back for more? And, why do you want to? Transactions vs Relationships When I was a rock star salesperson in Corporate America, there were […]